Privacy Policy

Information We Collect

When you submit an inquiry or contact us, we may collect your name, phone number, email address, departure city or station, destination, travel date, passenger count, selected service type and message details.

How We Use Information

We use the information to review your request, contact you about your travel inquiry, provide reservation-assistance support, respond to questions, improve website performance and maintain service records.

Inquiry and Email Intent

Some forms may open your email application with the inquiry details filled in. You should review the email before sending it. For urgent support, call the phone number displayed on the website.

Sharing of Information

We do not sell personal information. Information may be shared only when needed to respond to your inquiry, comply with legal requirements, protect website security or work with service providers that help operate the website.

Cookies and Analytics

The website may use cookies, analytics or advertising measurement tools to understand visitor behaviour, improve page performance and measure campaign results.

Independent Assistance Notice

TrainDealz is an independent reservation-assistance website. We are not affiliated with Amtrak, VIA Rail, any bus operator or any transport carrier unless expressly stated in writing.

Contact Details

TrainDealz
8 The Green Ste R, Dover, 19901, United States
+1 (888) 123-1234
support@traindealz.com